When you create an account
When you order through the website you need to create a (password-protected) account with us. To create an account we require the following personal information: your name, email address, telephone number, shipping and billing address. Since we manually process credit card transactions, you do not need to give this information on the website, neither will it be stored on the webserver. We will contact you personally if needed.
To protect your account information we use Secure Sockets Layering (SSL) that encrypts the information that is passed between your computer and the website when you login (using your email address and password), change account information, checkout an order, etcetera.
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. A typical example is: "osCsid=99575545bf9ad6c7291dd66b09d9971a". It only identifies the "session" that you have with the webserver and is needed to recognize who orders what. All private information (like the contents of your shopping cart) is stored in the "session" on the webserver.
Most web browsers accept cookies by default, but you can usually change your browser to prevent that or notify you before accepting one. Even without a cookie, you should still be able to place items in your shopping cart and checkout. If your browser does not accept cookies, the cookie information will be tagged to the url (for example: create_account?osCsid=99575545bf9ad6c7291dd66b09d9971a). This is generally considered less secure than when cookies are used.
BVDA America does not share your personal information with others other than our sister companies like BVDA International in Europe and then only if needed (if you have a special question that we have to pass on to them for example).
The webserver keeps a log that typically stores your IP-address, the webbrowser you use, and the page with the time you requested. It enables us to see things like how much traffic the site generates. We only see the aggregated information from the logs (the top 25 users for example).